Shipping policy
At CANDULLA BIKES, we strive to provide a seamless and satisfactory shipping experience for our customers. Here's an overview of our shipping policy for customized bicycles:
1) Processing Time:
Upon receiving your order for a customized bicycle, our team will start working on crafting your bike with utmost precision and care. The processing time for customization may vary depending on the complexity of the modifications requested. We'll provide you with an estimated timeline for completion during the ordering process.
2) Shipping Methods:
We utilize reputable shipping carriers Delhivery to ensure reliable and timely delivery of your customized bicycle. The shipping method may vary based on your location and shipping preferences.
3) Shipping Costs:
Shipping costs are calculated based on factors such as the destination address, package weight, and shipping method selected. You will see the shipping cost at the checkout before finalizing your order. For Bicycle shipping charges are 0 for other spare parts and accessories it is 69-149 per order.
4) Delivery Timeframe:
- Once your customized bicycle is ready for shipment, we'll provide you a photo over WhatsApp with a tracking number so you can monitor its journey to your doorstep.
- Delivery timeframes may vary depending on your location and the shipping method chosen. While we make every effort to deliver your order within the estimated timeframe, please understand that unforeseen circumstances such as weather delays or carrier issues may impact delivery schedules.
-
Shipping Time - All Standard Orders are shipped in 3-4 days. All Customized orders are shipped in 6-8 days.
- Delivery Time - Once the order is shipped the usual time taken for delivery is 3-4 days in North India Zone, and 5-8 days for Rest of India.
International Shipping:
Currently We do not offer international shipping for our customized bicycles
Delivery Inspection:
Upon receiving your customized bicycle, we recommend inspecting the package for any signs of damage during transit. If you notice any issues or concerns, please contact our customer support team immediately for assistance.
Customer Support:
Our dedicated customer support team is available to address any questions or concerns you may have regarding the shipping process or your order status. Feel free to reach out to us via email at candullabikes@gmail.com or phone 9265725619 and we'll be happy to assist you.
At CANDULLA BIKES, we are committed to delivering high-quality customized bicycles to our customers worldwide. If you have any further inquiries or require assistance with your order, please don't hesitate to contact us. Thank you for choosing CANDULLA BIKES for your cycling needs!